Business Program Terms

These Business Program Terms are a public summary of how DAKUTX approaches business proposals and paid programs. They do not replace the signed vendor agreement, commercial schedule or order form.

1. No enrolment without written acceptance:
A vendor is not enrolled in a paid program because a page was viewed, a form was submitted or a general email was exchanged. Before activation, the customer receives the commercial documents that identify the legal customer, program, included services and charges.

2. Scope and entitlements:
The order form should state the included products or styles, relevant variants and development work, authorised users and roles, stores or locations, product categories, measurement functionality, samples, support, integrations, hosting and domain responsibility, data access, IP arrangements and material exclusions. If a service or allowance is not identified in the signed scope, a marketing label or plan name does not create it.

3. Fees and additional charges:
The proposal states the applicable setup or onboarding fee, recurring charge, product or garment costs, samples, freight, applicable tax, third-party costs, integrations and any other mandatory charge before acceptance. A creator-oriented onboarding fee should not automatically be applied to every other paid plan; each commercial schedule must state its own setup treatment.

4. Onboarding:
Onboarding begins after the relevant agreement is signed and the agreed onboarding payment has cleared. The onboarding fee covers only the work identified in the written scope. Samples, development, materials, integrations, travel, freight, taxes and third-party costs are payable only where they are included or separately approved in writing.

5. Launch and recurring billing:
No recurring subscription fee is payable during onboarding. A recurring subscription begins only on the actual Launch Date under the agreed acceptance process. An approximate eight-week launch period may be used as an estimate where appropriate, but it is not a fixed deadline or billing trigger and recurring fees are not backdated to
signing, onboarding commencement, a private preview or an estimated launch date.

6. Term, renewal and cancellation:
The term, billing frequency, renewal process, cancellation rights, notice period, any minimum commitment and any exit treatment are stated in the signed commercial documents. The website does not create a general “cancel anytime” right where a negotiated fixed-term arrangement says otherwise, and it does not impose a fixed term
where none has been agreed.

7. Changes to scope or price:
Additional products, users, locations, integrations or other scope changes require written agreement where they change the service or price. DAKUTX should not rely on a general website statement to make a material unilateral change to an agreed fixed-price period.

8. Production, freight and third parties:
Garment production, freight, payment processing, software and other third-party services are handled according to the written scope. The absence of a DAKUTX transaction fee does not mean all third-party or product costs are included.

9. Data, IP and seller responsibilities:
Data access, privacy responsibilities, product and brand rights, seller identity and customer-care responsibilities are governed by the relevant signed documents and applicable law. DAKUTX does not treat a general footer page as a substitute for those allocations.